The protection of your personal data is important to you, as it is to SARL CAMPING ARPHEUILLES, because we want to be able to meet your expectations and demonstrate the exemplary nature of our services.
You are concerned by the protection of your personal data if you are a visitor to www.camping-arpheuilles.com, i.e. a person simply surfing the SARL CAMPING ARPHEUILLES website.
It is essential for SARL CAMPING ARPHEUILLES, the company responsible for processing your data, to ensure the confidentiality and respect of your personal data so that you can browse our website: www.camping-arpheuilles.com with complete confidence.
SARL CAMPING ARPHEUILLES is a limited liability company registered with the Roanne Trade and Companies Register, Siret no.: 979 195 237 00016, APE code: 5530 Z, with its registered office at Lieu-dit Arpheuilles – 42590 SAINT PAUL DE VEZELIN.
SARL CAMPING ARPHEUILLES publishes the www.camping-arpheuilles.com website and therefore processes your data in its capacity as data controller.
Below, you will find all the measures we use to process your personal data in compliance with your rights, in order to protect your privacy by ensuring the protection, confidentiality, security, control, non-corruption and permanent access to the data you entrust to us.
We have taken the necessary steps to provide you with clear and accurate information on how your data will be processed, and have put in place the appropriate methodology and technical means to protect your data against loss, modification, communication or access by unauthorized third parties.
To achieve these objectives, we implement appropriate technical and management measures to ensure that processing complies with applicable data protection law.
As such, we hereby undertake to comply with the essential principles of the European General Regulation and French law on the protection of Personal Data.
DEFINITION OF PERSONAL DATA
Personal data is any information in a format that makes it possible to identify a natural person, either directly by surname and first name, or indirectly by identifier, telephone number or e-mail address.
PROCESSING YOUR DATA
The processing of personal data may consist of collecting, recording, organizing, archiving, modifying, deleting, adding, exporting, consulting, processing or communicating personal data, as defined below.
PERSONAL DATA COLLECTED
For the contact or reservation form(s), name, first name, address, postal code, town, e-mail address, telephone number. If you are asked for other data, it will always be in compliance with the RGPD standards.
For the registration form, name, first name, postal address, e-mail address, telephone number.
The names of persons accompanying you. In the case of minors, we only collect their surname, first name and date of birth through a person of legal age.
Information on your means of payment (credit card number).
Your choices or preferences for your accommodation or stay.
Special conditions to be taken into account during your stay, such as accommodating people with reduced mobility. Tourists of foreign nationality, including European Union citizens, must complete and sign an individual police form in French and English on arrival at the establishment. This also applies to tourists traveling in groups or on organized tours. The hotel registration form contains the following personal data:
surname and first names; date and place of birth; nationality; usual place of residence; cell phone number and e-mail address; dates of arrival at and departure from the establishment.
Children under the age of 15 may appear on the registration form of an accompanying adult.
COLLECTION OF PERSONAL DATA
We collect your personal data:
To process your requests for a stay or reservation
To book a stay, whether directly or through a third party, or by post, online or by telephone.
For handling complaints or disputes.
For consulting our pages on social networks.
For transferring information concerning you to certain service providers, such as online reservation software or banks for payments.
WHY WE COLLECT PERSONAL DATA
To get to know you better and communicate with you.
To manage our relationship with you, including holiday bookings and special requests.
To promote our campsite in the Loire region.
To enable you to take advantage of seasonal special offers.
To compile statistics to help us improve our services.
To ensure commercial and accounting management.
To secure the payments you make.
To prevent fraud
To protect your data
For foreigners, to comply with article R. 611-42 of the Code de l’entrée et du séjour des étrangers et du droit d’asile.
APPLYING YOUR RIGHTS
You have the right to request access to and rectification of your data, as well as to limit the processing of your data.
You have the right to request the deletion of your Data.
If you request the deletion of your Data, we may nevertheless retain it for the period necessary to meet legal, accounting or tax obligations.
You have the right to request that your right to object to the processing of your personal data for commercial prospecting purposes be applied.
You have the right to exercise your right to portability.
The right to portability offers you the possibility of recovering part of your data in an open, machine-readable format. In order to be able to store them or transmit them easily from one information system to another, with a view to their re-use for personal use.
To exercise your rights, you must send your request specifying :
– Your e-mail address
– Your first and last name
– Your precise postal address
– A copy of your valid ID.
To the Data Protection Officer of SARL CAMPING ARPHEUILLES by e-mail to: arpheuilles.camp@gmail.com or by post to SARL CAMPING ARPHEUILLES, Délégué à la Protection des Données Personnelles, Lieu-dit Arpheuilles – 42590 SAINT PAUL DE VEZELIN.
You will receive a reply within a maximum of four weeks from the date we receive your request.
You may, at any time, lodge a complaint with the competent supervisory authority (in France, the CNIL: www.cnil.fr).
PURCHASERS OF YOUR DATA
Only various internal departments of our company may have access to your Data.
TRANSFERS OF YOUR DATA OUTSIDE THE EUROPEAN UNION
Your data is processed by SARL CAMPING ARPHEUILLES. They are never processed outside the European Union.
SECURITY MEASURES
We undertake to implement the technical, material and management resources required to guarantee a level of security commensurate with the risk to the rights and freedoms of individuals.
DATA RETENTION PERIOD
We only keep your data for as long as is necessary to process them or to meet legal and tax obligations.
6Months for individual police records, written in French and English, for customers of foreign nationality, including by a European Union national, the hotel record is kept by the professional and sent to the police or gendarmerie only at their request.
ACCESS TO YOUR PERSONAL DATA
In accordance with the French Data Protection Act no. 78-17 of January 6, 1978, all individuals have the right to access and, if necessary, rectify or delete data concerning them. These rights may be exercised at any time:
By post SARL CAMPING ARPHEUILLES, Délégué à la Protection des Données Personnelles, Lieu-dit Arpheuilles – 42590 SAINT PAUL DE VEZELIN.
By phone: 04 77 63 43 43
By e-mail a rpheuilles.camp@gmail.com
The Publisher reminds you that any individual may, for legitimate reasons, object to the processing of Data concerning him or her.
COOKIES
There are several categories of cookies, some of which are issued directly by our site and its service providers, while others may be issued by third-party companies.
Use of cookies that you can deactivate
A cookie is a small text file that is transferred to your computer, smartphone or tablet via your Internet browser. Cookies are stored on the hard disk of your terminal (computer, smartphone or tablet) when you visit our site. Cookies enable us to recognize you the next time you visit our site.
Cookies can be temporary (session cookies) or permanent. Session cookies are active for the duration of your visit only, and are deleted when you close your browser. Permanent cookies remain on your terminal’s hard drive when you leave the site and stay there until you delete them manually or the browser purges them after a certain period of time.
We use performance analytics cookies to monitor website performance, for example to determine the number of times a page is viewed and the number of unique users on its website. Web analytics services may be designed and operated by third parties. The information provided by these cookies is used to optimize the user experience or to identify parts of the website that may require maintenance. The information is anonymous and is used solely for audience statistics.
In particular, we may use Google Analytics to collect information about visitors to the site through these cookies. This information may be used by the providers of these solutions.
Managing and disabling cookies
Most browsers are set to accept the cookies used on our website. However, you can adjust these settings to deactivate cookies. The following links will explain how to adjust your browser’s cookie settings.
Please note: When deactivating cookies, please be aware that some graphical elements may not be displayed correctly, or that you may not be able to use certain applications.
Cookies issued by SARL CAMPING ARPHEUILLES and its service providers
Various cookies may be placed on your computer when you browse our website:
Essential” cookies
These cookies are essential for efficient browsing on our site, and overwriting them may cause browsing problems.
These cookies are also necessary to monitor website activity.
These cookies may be installed on your terminal by our site or by its service providers.
Analytical and Personalization Cookies
These cookies are not essential to navigation on our site, but may help to facilitate your searches or optimize the operation of our site.
Cookies issued by third-party companies
The issue and use of cookies by third parties on our site are subject to the privacy protection policies of these third parties. These cookies are not essential for navigation on our site.
Marketing cookies
Our site: www.camping-arpheuilles.com does not use cookies for advertising purposes.
SOCIAL NETWORKS
We may include third-party applications on our site that enable you to share the content of our site with other people, or to inform these other people of your consultation or opinion concerning the content of our site. This is particularly the case for “Share” and “Like” buttons from social networks such as Facebook, Twitter, etc.
The social network providing such an application button is likely to identify you thanks to this button, even if you did not use this button when consulting our site.
In fact, this type of application button may enable the social network concerned to track your browsing on our site, simply because your account with the social network concerned was activated on your terminal (open session) during your browsing on our site.
We do not control the process used by social networks to collect information relating to your browsing on our site and associated with the data they hold.
We invite you to consult the privacy protection policies of these social networks in order to learn about the purposes of use, in particular advertising, of the browsing information they may collect through these application buttons.
In particular, these protection policies must enable you to exercise your choices with respect to these social networks, notably by configuring your user accounts for each of these networks.
To find out about the privacy protection policies of the aforementioned social networks, click on the name of the social network of your choice:
Cookies from your browser
Microsoft Edge, Firefox, Google Chrome, Safari, etc.
You can configure your browser to accept cookies and store them on your terminal, or to refuse to accept them.
You can configure your browser to allow cookies to be stored on your terminal, and these cookies will be automatically stored on the pages you visit.
You can configure your browser so that you are offered the option of accepting or refusing cookies from time to time, before a cookie is stored, or you can systematically refuse to store cookies on your terminal.
Attention The settings you choose on your browser to accept or reject cookies may affect your Internet browsing experience and your access to certain services requiring the use of cookies.
If you choose to refuse the recording of cookies in your terminal or if you delete those which are recorded there, we decline any responsibility for the consequences related to the degraded operation of our services resulting from the impossibility for us to record or consult the cookies necessary to their operation and which you would have refused or which you would have deleted.
Our campsite offers 95 spacious pitches and a sanitary block accessible to people with reduced mobility (PRM). You’ll find all the comforts you need for a pleasant stay in the heart of nature.
